If that can load it you can save it as a new DOCX file from there and hopefully that copy will be OK. Then zip it up again and what Word makes of it.ģrd option: Load it in the Google Docs online editor. If an XML is badly formed you can usually fix it with a text-editor so it is at least a correct XML file, even if you loose some of the content if you need to cut out some corruption. not corrupt, no binary data in there, all opening tags have a close tag, etc.). so this may not be an option for you.Īnother thing to attempt is to unzip the bad file and check each XML to see if it is properly constructed (e.g. You will loose formatting, table of content, etc. At the bottom of the window, select COM Add-ins and then select Go. If Outlook doesn't crash or hang, continue by selecting File > Options > Add-Ins. Enter Outlook /safe, choose a profile if prompted, and then select OK. ![]() Press the Windows logo key + R to open a Run dialog box. This should at least allow you to recover the text-content itself. Investigate possible issues caused by add-ins Exit Outlook. Zip the (formerly empty) DOCX file and give it the DOCX extension. Click the 'Go' button near the drop-down box named 'Manage: Com-in Add'. Go to 'File' > Word 'Options' > 'Add-ins' tab. Now extract the bad file as well and move the actual XML's with the text over to the folder contain the empty DOCX. Another cause of Word crashing when saving is the incompatibility of Add-ins. This gives you a clean sets of basic files for a DOCX. So make a fresh, empty DOCX file using Word. You can extract the content with any unzip utility. Locate the last AutoRecovered files by following this path: User>Documents>Microsoft User Data>Office 2011 AutoRecovery. I have had some luck by doing any of the following 3 tricks:Ī DOCX is basically a zip-file containing a bunch of XML files with the actual text and (if any) the various pictures and other objects embedded in the document. Simply go to the Help menu and then select Check For. ![]()
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